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Upload function

Below we inform you about how we use your data and which rights you have, when you use our upload function.

1. Scope of data processing

You can send us important documents relating to your consultation question online in advance. The use of the upload function is voluntary. You can also hand over the documents required for the consultation in person or send them to us by post. If you use the upload function, the documents will be stored in your secure personal folder on the data exchange platform of the Brandenburg Consumer Advice Centre. For the upload function, we use the SharePoint application from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, privacy policy), whereby according to the provider the data centres and, accordingly, the data storage location are in the European Union.

The following data are processed in the context of the upload:

  • E-mail address
  • Other personal data contained in the documents to be submitted to us.

2. Legal basis

The legal basis for the processing of personal data for the upload function is Art. 6 (1) (a) GDPR. We will not initiate the upload process without your consent.

3. Purpose

We use the data collected to enable you to submit the relevant documents to us online so that we can process your consultation enquiry.

4. Duration of storage

To the extent necessary, we will process and store your personal data for the duration of our business relationship, which also includes the processing of a contract. We will generally delete personal data when there is no need for further storage. The relevant personal folder on the data exchange platform of the Brandenburg Consumer Advice Centre, including the data stored there, will be automatically deleted at the latest 90 days after the consultation.

5. Possibility of objection and removal

You can delete your personal folder and the documents uploaded there at any time without giving reasons.

If you have given us consent for the disclosure of your data, you have the right to revoke your declaration at any time with effect for the future.

You can send your objection or revocation of the declaration of consent to the following central address widerspruch@vzb.de.